When an OLED display connected to a Raspberry Pi shows no output, the issue can stem from various factors related to hardware, software, or configuration. Here are some common causes and recommended troubleshooting steps we recommend:
1. Power supply may not be sufficient; be sure to use the appropriate and recommended power supply
2. Connections and wiring may be loose and not seated properly; turn off the unit, unplug the cable and OLED socket and plug it back on securely
3. Software driver may not be installed correctly; re-install the software script
If the display is still not responsive, we can review if the unit is still valid for replacement and process the replacement accordingly. Kindly reach out to our Customer Service team (cs@argon40.com) with the following information:
Contact Name:
Contact Number:
Shipping Address:
Store & Date Purchased:
Part to be replaced:
Photo of replacement part version number / list down version number:
Video of issue (if applicable):
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